# VirtuaBroker — full reference > VirtuaBroker (virtuabroker.com) is cross-border payment infrastructure for businesses: local collection and local payout across international corridors, connected by a settlement layer built to cross the border in seconds. Businesses hold multi-currency accounts in their own company name, convert at transparent FX rates, and move money through local rails instead of correspondent banking. Site available in English (root) and Spanish (/es/). ## What VirtuaBroker is VirtuaBroker is a cross-border payments company built for international business. We provide the infrastructure that lets businesses collect and pay out locally across borders — built to settle in seconds at the infrastructure level, instead of the multi-day path of a traditional bank wire. - What it is: B2B cross-border payment infrastructure — multi-currency accounts, international payments, FX conversion, API and dashboard - Coverage: local rails across 50+ markets in Europe, Latin America, Africa, and Asia; named local collection accounts held in the customer entity’s own registered name - How it works: funds are collected locally through a licensed local provider, moved across VirtuaBroker’s settlement layer, and paid out locally in the destination currency - Speed: the cross-border leg settles in seconds; end-to-end arrival depends on the destination market’s local clearing system, from hours to a working day or two, versus the 2–5 days of a bank wire - Pricing: indicative cost around 0.5% per payment depending on corridor, volume, and account terms; transfers from 0.6% + €0.50; interbank FX rates with the rate and margin shown before every payment; no monthly platform fee and no setup charge - Recipient fees: payouts land as domestic transfers on local rails, so there are no correspondent deductions — the amount confirmed is the amount that arrives - Industries served: import-export trade, global payroll, travel and tourism operators, remittance companies - API: REST API with webhooks and a sandbox for remittance companies, PSPs, exchanges, and fintechs — payins, payouts, quotes, KYC/AML onboarding - Group: VirtuaBroker Ltd, incorporated in England & Wales (Company No. 13131104), registered at Kemp House, 128 City Road, London, EC1V 2NX; operating entities in Spain, Canada, Hong Kong, and Colombia; a network of licensed local providers in the markets served - Regulatory status: VirtuaBroker operates under its own regulatory licences and also works with regulated financial partners, an additional layer of compliance and security across its payment services. Every account is onboarded with full KYC and KYB verification, and every transaction is traceable from collection to payout - Funds: held in safeguarded accounts, segregated from operating money, never lent out, reconciled daily - Consumer brand: EnvíaDinero (enviadinero.es), the group’s remittance service for individuals - Not served: sanctioned jurisdictions, gambling, adult content, arms, and unlicensed financial services - Contact: info@virtuabroker.com ## How the infrastructure works Our network connects regulated local providers across different markets. A business collects funds locally in one country, and its recipient is paid locally in another — VirtuaBroker’s settlement layer handles the cross-border movement in between. - Local collection — Collect locally, in market: Funds are collected from the payer through a licensed local provider in their own country, on the rails they already use. - Settlement layer — Built to cross the border in seconds: Our settlement layer moves the value between markets, so the cross-border leg is built to settle in seconds instead of the multi-day path of a bank wire. - Local payout — Pay out locally, in market: The recipient is paid locally in their own country, through a licensed provider in that market. Local in, local out — with the cross-border leg built to settle in seconds rather than days. ## The group VirtuaBroker operates as a group: a UK parent company, operating entities in four markets, and a network of licensed local providers where the money actually moves. - Parent company — VirtuaBroker Ltd: Incorporated in the UK and responsible for the group’s IP and software development. - Operating entities — Four markets: Operating entities in Spain, Canada, Hong Kong and Colombia. - Local network — Licensed providers: A network of licensed local providers across the markets we serve. ## Regulation and safeguards Yes. VirtuaBroker operates under its own regulatory licences, and we also work with regulated financial partners — an additional layer of compliance and security across our payment services. - Our own regulatory licences: Services are provided under VirtuaBroker’s own regulatory licences, held by the entities in our group. - Regulated financial partners: We also work with regulated financial partners, adding a further layer of oversight to how funds move. - Full KYC and KYB onboarding: Every account is onboarded with full identity and business verification, with no exceptions. - Traceable end to end: Every transaction is traceable from collection to payout, for audit and for compliance. On one side, the licensed institutions that make local collection and local payout possible. On the other, the businesses that need to move money across borders. - Partners with: Licensed local providers, Banks, Fintechs - Serves: Import/export SMEs, Payroll teams, Travel operators, Remittance ## Coverage and corridors - How fast do supplier payments actually settle? Payments are built to settle in seconds to same-business-day, depending on the corridor and local banking rails involved. By using local accounts instead of correspondent banking, VirtuaBroker's architecture removes the multi-hop delays common with traditional international wire transfers — whether you're paying suppliers, processing payroll, or settling travel-related transactions. - Which countries does VirtuaBroker support? The platform currently covers 50+ markets, including named local accounts across the EU, UK, US, Canada, Hong Kong, all of Latin America, and a growing footprint across Africa and Southeast Asia. Coverage and account type vary by market — some support full local holding, others route through to stable settlement. - What happens with payments to high-inflation or restricted currencies? For markets where holding local currency carries volatility risk, funds are collected locally and routed to a stable settlement currency rather than held long-term in that currency. This keeps your working capital protected from local currency depreciation while still allowing local collection. - Is VirtuaBroker regulated? Yes. VirtuaBroker operates under its own regulatory licences and works with regulated financial partners, providing an additional layer of compliance and security across our payment services. - Do I need a local entity to open a named account in each market? No — named local accounts are held in your existing company's name, so you don't need to incorporate locally to collect or pay in that market. - How is pricing calculated? Pricing depends on corridor, volume, and account terms rather than a single flat rate. See the cost comparison above for an illustrative example, or contact us for a quote specific to your payment volumes. - Can I see how this works for a specific corridor, like Spain to Brazil? Yes — reach out via Contact Sales for a walkthrough tailored to your industry and specific corridors, including expected settlement timing and local payout details. ## The VB Payments Platform https://virtuabroker.com/payment-platform/ The VB Payments Platform is the dashboard side of the infrastructure: multi-currency accounts, conversions, and payouts in one place, with no code required. Deposits, conversions, payouts, and reporting all run from the browser; the API covers the same ground when payments belong inside your own systems. - Multi-currency accounts in your own company name - Local collection across 50+ markets - Local payout in the destination currency - Interbank FX with the rate and margin shown before every payment - Batch and scheduled payouts with configurable approval steps - Role-based access, full audit log, and two-factor authentication - Statement and transaction exports for accounting reconciliation - Separate workspace per legal entity, switchable from one login ## The API https://virtuabroker.com/api/ One REST API for cross-border money movement: collect locally, pay out globally, and settle on a layer built to cross the border in seconds without opening a bank account in every country you operate in. Built for remittance companies, PSPs, exchanges, and fintechs that need the rails inside their own product. - Payins — collect locally in the payer’s market - Payouts — pay out locally in the destination currency - Quotes — live interbank FX rates with the margin stated - KYC/AML onboarding for end customers - Webhooks for every state change on an order - Sandbox environment available before any commitment - Documentation at api.virtuabroker.com ## Industries https://virtuabroker.com/industries/ ### Cross-border payments for import-export businesses https://virtuabroker.com/industries/import-export/ Pay suppliers faster, manage multiple currencies, and eliminate the delays and costs of correspondent banking. How VirtuaBroker helps import & export businesses One platform turns payments from a source of friction into infrastructure — so money moves as fast as your goods. - Faster supplier payments: Before 2–5 days → With VirtuaBroker 2–5seconds. No more waiting on correspondent banks to relay funds one hop at a time — payments move through local rails, without the multi-day path of a bank wire. - Lower FX costs: Before 2–5% → With VirtuaBroker 0.3–0.5%. Banks often quote rates well off mid-market, and the markup is rarely shown upfront. VirtuaBroker shows the rate before you send, so you know exactly what you’re paying. - Local payout, not correspondent relays (Replaces Replaces slow payments): Suppliers receive local currency through local rails — architecture built to settle in minutes, not the multi-day path of a bank wire. - Transparent, competitive FX (Replaces Replaces hidden spreads): Conversions priced close to mid-market, with the rate shown up front — no spread buried inside the transfer. - Move liquidity on demand (Replaces Frees trapped capital): Shift funds between currencies and markets when you need them — so you pre-fund far less cash in every country. - Named local accounts, one platform (Replaces Replaces multiple banks): Hold and collect in your own company name across 50+ markets — replacing a stack of separate banks and brokers. - Full visibility, invoice to settlement (Replaces Replaces the black box): Track every payment end to end — no more emailing banks to ask where the money is. - How fast do supplier payments actually settle? Supplier payments are built to settle within seconds to the same business day, depending on the payment corridor and local banking rails. By using local accounts instead of correspondent banking, VirtuaBroker removes the multi-hop delays common with traditional international wire transfers. - Which countries does VirtuaBroker support? The platform currently covers 50+ markets, including named local accounts across the EU, UK, US, Canada, Hong Kong, all of Latin America, and a growing footprint across Africa and Southeast Asia. Coverage and account type vary by market — some support full local holding, others route through to stable settlement. - What happens with payments to high-inflation or restricted currencies? For markets where holding local currency carries volatility risk, funds are collected locally and routed to a stable settlement currency rather than held long-term in that currency. This keeps your working capital protected from local currency depreciation while still allowing local collection. - Is VirtuaBroker regulated? Yes. VirtuaBroker operates under its own regulatory licences and works with regulated financial partners, providing an additional layer of compliance and security across our payment services. - Do I need a local entity to open a named account in each market? No — named local accounts are held in your existing company's name, so you don't need to incorporate locally to collect or pay in that market. - How is pricing calculated? Pricing depends on corridor, volume, and account terms rather than a single flat rate. See the cost comparison above for an illustrative example, or contact us for a quote specific to your payment volumes. - Can I see how this works for a specific corridor, like Spain to Brazil? Yes — contact us for a walkthrough of how collection, routing, and payout work end to end. ### Cross-border payroll payments for global teams https://virtuabroker.com/industries/payroll/ Pay your team across 50+ markets with local accounts in each country — no correspondent banks, no manual FX, no missed paydays. How VirtuaBroker helps payroll teams One platform replaces the patchwork of banks, brokers, and manual FX — so every employee gets paid locally, on time, every cycle. - On-time payroll, every cycle: Before 2–5 days → With VirtuaBroker 2–5seconds. No more waiting on correspondent banks to relay salaries one hop at a time — payroll moves through local rails, without the multi-day path of a bank wire. - Transparent FX, every payout: Before 2–5% → With VirtuaBroker 0.3–0.5%. Banks often quote rates well off mid-market, and the markup is rarely shown upfront. VirtuaBroker shows the rate before every payroll run, so you know exactly what you’re paying. - Local payout, not correspondent relays (Replaces Replaces delayed salaries): Employees receive pay in local currency through local rails — architecture built to settle in minutes, not the multi-day path of a bank wire. - One platform, 50+ markets (Replaces Replaces per-country banking): Open local accounts across your payroll footprint without opening a single local bank account — onboard once, pay everywhere. - Move liquidity on demand (Replaces Frees trapped capital): Shift funds between currencies and markets when you need them — so you pre-fund far less cash sitting idle across multiple countries. - Transparent FX, no hidden spreads (Replaces Replaces opaque conversion): Conversions built on mid-market rates with no spread buried inside the transfer — what you see is what moves. - Full payroll visibility, run to settlement (Replaces Replaces the black box): Track every employee payout end to end — no more emailing banks on payday to ask where the money is. - How fast do payroll payments actually settle? Payroll runs are built to settle in seconds to the same business day, depending on the destination market and local banking rails. By using local accounts instead of correspondent banking, VirtuaBroker removes the multi-hop delays common with traditional international transfers. - Which countries does VirtuaBroker support? The platform currently covers 50+ markets, including named local accounts across the EU, UK, US, Canada, Hong Kong, all of Latin America, and a growing footprint across Africa and Southeast Asia. Coverage and account type vary by market — some support full local holding, others route through to stable settlement. - What happens with payments to high-inflation or restricted currencies? For markets where holding local currency carries volatility risk, funds are collected locally and routed to a stable settlement currency rather than held long-term in that currency. This keeps your working capital protected from local currency depreciation while still allowing local collection. - Is VirtuaBroker regulated? Yes. VirtuaBroker operates under its own regulatory licences and works with regulated financial partners, providing an additional layer of compliance and security across our payment services. - Do I need a local entity to open a named account in each market? No — named local accounts are held in your existing company's name, so you don't need to incorporate locally to collect or pay in that market. - How is pricing calculated? Pricing depends on corridor, volume, and account terms rather than a single flat rate. See the cost comparison above for an illustrative example, or contact us for a quote specific to your payment volumes. - Can I see how this works for a specific corridor, like Spain to Brazil? Yes — contact us for a walkthrough of how collection, routing, and payout work end to end. ### Cross-border payments for travel and tourism operators https://virtuabroker.com/industries/travel/ Settle commissions to guides, suppliers, and ground partners across 50+ markets — no correspondent banks, no manual FX, no delayed payouts. Where does your money need to move? One platform replaces the patchwork of banks, brokers, and manual FX — so every guide, supplier, and ground partner gets paid locally, on time, every season. - On-time commissions, every season: Before 2–5 days → With VirtuaBroker 2–5seconds. No more waiting on correspondent banks to relay partner payouts one hop at a time — commissions move through local rails, without the multi-day path of a bank wire. - Transparent FX, every payout: Before 2–5% → With VirtuaBroker 0.3–0.5%. Banks often quote rates well off mid-market, and the markup is rarely shown upfront. VirtuaBroker shows the rate before every commission run, so you know exactly what your partners receive. - Local payout, not correspondent relays (Replaces Replaces delayed commissions): Partners receive pay in local currency through local rails — architecture built to settle in minutes, not the multi-day path of a bank wire. - One platform, 50+ markets (Replaces Replaces per-country banking): Open local accounts across your destination footprint without opening a single local bank account — onboard once, pay everywhere. - Move liquidity on demand (Replaces Frees trapped capital): Shift funds between currencies and markets when you need them — so you pre-fund far less cash sitting idle across destinations. - Transparent FX, no hidden spreads (Replaces Replaces opaque conversion): Conversions built on mid-market rates with no spread buried inside the transfer — what you see is what moves. - Full payout visibility, run to settlement (Replaces Replaces the black box): Track every partner payout end to end — no more emailing banks mid-season to ask where the money is. - How fast do partner payouts actually settle? Payouts are built to settle in minutes to the same business day, depending on the destination market and local banking rails. By using local accounts instead of correspondent banking, VirtuaBroker removes the multi-hop delays common with traditional international transfers. - Which countries does VirtuaBroker support? The platform currently covers 50+ markets, including named local accounts across the EU, UK, US, Canada, Hong Kong, all of Latin America, and a growing footprint across Africa and Southeast Asia. Coverage and account type vary by market — some support full local holding, others route through to stable settlement. - What happens with payments to high-inflation or restricted currencies? For markets where holding local currency carries volatility risk, funds are collected locally and routed to a stable settlement currency rather than held long-term in that currency. This keeps your working capital protected from local currency depreciation while still allowing local collection. - Is VirtuaBroker regulated? Yes. VirtuaBroker operates under its own regulatory licences and works with regulated financial partners, providing an additional layer of compliance and security across our payment services. - Do I need a local entity to open a named account in each market? No — named local accounts are held in your existing company's name, so you don't need to incorporate locally to collect or pay in that market. - How is pricing calculated? Pricing depends on corridor, volume, and account terms rather than a single flat rate. See the cost comparison above for an illustrative example, or contact us for a quote specific to your payment volumes. - Can I see how this works for a specific corridor, like Spain to Brazil? Yes — contact us for a walkthrough of how collection, routing, and payout work end to end. ### Remittance payment infrastructure and API https://virtuabroker.com/industries/remittance/ Connect your remittance platform to international payment infrastructure through one API — with access to 50+ markets, local payment rails and faster settlement. How VirtuaBroker helps remittance companies One integration replaces a corridor-by-corridor build — so your product expands into new markets without a new payment stack behind each one. - Markets through one API: Before One build per corridor → With VirtuaBroker 50+undefined. Connect your remittance product to payment infrastructure across 50+ markets without building every corridor independently. - International settlement: Before Banking hours → With VirtuaBroker 24/7undefined. Move money beyond traditional banking hours with infrastructure designed for continuous international settlement. - One API, 50+ markets (Replaces Replaces multiple integrations): Connect once and expand your remittance product across supported markets. - Local payment infrastructure (Replaces Replaces fragmented rails): Access local collection and payout capabilities instead of relying entirely on correspondent banking. - More efficient corridor liquidity (Replaces Reduces trapped capital): Move liquidity where it is needed and reduce the capital tied up in prefunding. - Faster settlement (Replaces Replaces banking-hour limitations): Support faster international money movement and 24/7 settlement across supported corridors. - One infrastructure partner (Replaces Replaces multiple providers): Simplify your payment stack instead of managing multiple providers, banking relationships and corridor integrations. - How does VirtuaBroker's API work for remittance companies? You integrate once over REST: authenticate, request a quote, execute the order, and listen for the settlement webhook. Collection, FX, and payout are resolved inside that single integration, so your product keeps the customer experience while VirtuaBroker moves the money underneath it. - Which markets can I access through the API? The platform currently covers 50+ markets, including the EU, UK, US, Canada, Hong Kong, all of Latin America, and a growing footprint across Africa and Southeast Asia. Coverage and account type vary by market — some support full local holding, others route through to stable settlement. - Can I use VirtuaBroker for local payouts? Yes. Payouts are delivered on the local rails of the destination market rather than through a correspondent banking chain, so recipients are paid in local currency the way they already get paid. - How does VirtuaBroker help with corridor liquidity? You can hold, convert, and move balances between currencies and markets on demand instead of prefunding every corridor in advance — which frees the working capital that would otherwise sit idle across your destination markets. - Is VirtuaBroker regulated? Yes. VirtuaBroker operates under its own regulatory licences and works with regulated financial partners, providing an additional layer of compliance and security across our payment services. ## Case studies https://virtuabroker.com/case-studies/ ### Built for Instant Transfers from Europe to LATAM https://virtuabroker.com/europe-to-latam/ API · Remittance A leading LATAM remittance company partnered with VirtuaBroker on a corridor built for instant transfers from Europe to Latin America. - 10K+ — new clients - €1M+ — monthly volume - 20+ — new send countries A LATAM-based remittance fintech partnered with VirtuaBroker to collect euros locally on a corridor built to deliver funds to Latin America in minutes, not days. Challenge: Serving European senders meant handling euro-denominated transactions in full regulatory compliance — something the client's existing infrastructure wasn't built for. Traditional correspondent banking made this expansion difficult on two fronts: **cost and speed.** Bank wires between Europe and Latin America can take 2–5 days to settle, and each intermediary bank in the chain adds its own fee, eroding the thin margins remittance businesses rely on to stay competitive. **Building this capability alone would have meant pursuing European licensing**, opening local banking relationships, and managing compliance obligations in an entirely new jurisdiction — a slow and costly path for a company that needed to move quickly to capture the opportunity. The client needed a partner who already had this infrastructure in place. Solution: VirtuaBroker connected to the client's platform through a single API integration, giving them the European collection and settlement infrastructure they needed without building it themselves: **Local euro collection** — VirtuaBroker collects funds from the client's European senders through local euro payment rails, so senders pay in the way they're used to, without an international wire. **Routed delivery to the client's LATAM payout partner** — once collected, funds are routed from VirtuaBroker to the client's existing partner network in Latin America, who handles the final leg of delivery to the recipient. VirtuaBroker's infrastructure sits at the European collection and cross-border routing stage, not the last-mile payout itself. **Compliance handled at the infrastructure layer** — VirtuaBroker's existing European regulatory coverage meant the client didn't need to pursue their own licensing to start operating in the region, cutting months off the expansion timeline. **Built for real-time settlement** — the corridor is architected to move funds from collection to LATAM handoff in minutes rather than the days typical of correspondent banking. Results: Since launching the Europe–LATAM corridor, the client has scaled quickly across the region: **20 new send countries** went live from a single integration, avoiding the corridor-by-corridor buildout that traditional banking partnerships would have required. The corridor now processes **€1M+ in monthly volume**, driven by **15K+ monthly transactions** from senders across Europe. The expansion has also brought the client **10K+ new clients**, extending their remittance product to a diaspora population they were not able to serve before. ### Powering Crypto On-Ramps from Europe to India https://virtuabroker.com/europe-to-india/ API · On-ramp • Off-ramp A leading Indian exchange partnered with VirtuaBroker to power seamless euro-to-rupee conversions — allowing users across Europe to on-ramp and off-ramp crypto through regulated European rails built to settle in seconds. - 2K+ — new clients - €4M+ — monthly volume - 20+ — new send countries An India-based crypto exchange partnered with VirtuaBroker to give their European users a faster, lower-cost way to convert euros into crypto and back. Challenge: The exchange **needed a partner to handle euro-to-crypto conversion for their European users — with lower costs and faster settlement** than what was available to them. Their existing providers came with high fees, limited currency coverage, and inconsistent reliability, which capped how far they could scale their European user base. Solution: Through VirtuaBroker's API, the exchange gained: **Euro-to-crypto conversion handled directly through VirtuaBroker's infrastructure**, giving users a direct path to fund and off-ramp without routing through multiple intermediaries **Competitive FX and conversion pricing** on the euro leg **Access to regulated euro payment rails**, without building their own European licensing infrastructure **Dedicated technical and compliance support** through the integration VirtuaBroker handled the conversion and settlement layer, while the exchange retained full control of its front-end user experience. Results: Within the first two months of launch, the corridor processed **€4M+ in volume**, as the exchange's European user base moved quickly from bank transfers to a faster, purpose-built euro rail. That volume brought **2K+ new clients** onto the platform — primarily the Indian professionals living across Europe that the exchange had struggled to serve well before. The integration now gives the exchange consistent coverage across **20 European markets**, turning what had been a patchwork of inconsistent providers into a single, reliable corridor for funding and off-ramping between euros and crypto. ### How Aromas pays coffee suppliers, simplified https://virtuabroker.com/cafe-aromas/ Platform · Import • Export Paying coffee producers across borders involved slow wires and unpredictable fees, causing delays. Aromas now uses local payout systems built to pay suppliers in seconds in their own currency. - ~4.2% — of annual supplier volume kept in the business - Seconds — not days to settle Café Aromas brings specialty coffee grown by women producers in Colombia to the Spanish market. See how it collects in euros and pays its growers locally in Colombia — from origin to roastery, without the correspondent-banking wait. Challenge: Café Aromas runs a classic import trade flow: revenue is earned in euros in Spain, while the producers and cooperatives who supply the coffee need to be paid in Colombia. **Bridging that Spain-to-Colombia gap through traditional banking created friction on every restock.** International bank wires from euros to Colombian pesos typically take 2–5 days to arrive, moving through correspondent-banking chains that **add fees at each step and apply an FX markup that quietly compresses margin on a premium, thin-margin product.** For a young business, that combination is costly twice over: it slows down payments that are tied to harvest and shipment timing, and it erodes the very value the brand exists to pass back to its growers. On top of the cost, reconciling supplier payments across the supply chain added an operational load for a small team. Solution: Café Aromas collects its revenue in euros in Spain, then **uses VirtuaBroker to convert those euros and pay its producers in Colombia in local currency.** Instead of pushing a euro wire through a chain of correspondent banks, the **platform handles the conversion and the cross-border leg, and suppliers receive Colombian pesos locally.** Payments are built to settle in seconds at the infrastructure level, against the 2–5 days typical of a traditional bank wire — so producer payments keep pace with the supply chain instead of holding it up. **Because the conversion happens on the platform rather than through layered banking spreads, more of each payment's value stays with the business and reaches the growers.** The result is one predictable way to pay suppliers at origin: euros in, pesos out to producers, minutes in between. Results: Moving supplier payments onto VirtuaBroker changed three things for Café Aromas. Payments to producers now **move at the pace of the supply chain rather than the pace of the banking system** — releasing on the same timeline the business works to, instead of waiting on multi-day international wires. **Converting euros to pesos on the platform, rather than through correspondent-banking spreads, means more of each payment's value** stays in the business and reaches the growers at origin — which matters directly for a brand built on returning value to its women producers. And **paying suppliers in their own currency, from one platform, replaced a fragmented banking process with something predictable enough for a small team to run without friction.** ## Blog https://virtuabroker.com/blog/ ### FX, Prefunding and Working Capital: The Hidden Cost of Scaling Remittance Corridors https://virtuabroker.com/blog/fx-prefunding-and-working-capital-the-hidden-cost-of-scaling-remittance-corridors/ Payments Explained · 2026-10-13 How FX costs, prefunding and settlement delays tie up working capital across remittance corridors, and how modern payment infrastructure can improve liquidity. ### What is cross-border settlement, and why does it matter for remittance companies? https://virtuabroker.com/blog/what-is-cross-border-settlement-and-why-does-it-matter-for-remittance-companies/ Solutions · 2026-09-16 How modern cross-border settlement helps remittance companies pay out in seconds, reduce prefunding and cut FX cost, with a real Europe-LATAM example. ### What is VirtuaBroker? Cross-Border Payments, Explained https://virtuabroker.com/blog/what-is-virtuabroker-cross-border-payments-explained/ Company · 2026-08-22 · updated 2026-08-24 VirtuaBroker is a cross-border payments company helping businesses move money internationally, faster, more transparently and at lower cost than the traditional bank route. ## Frequently asked questions ### Getting started - What does VirtuaBroker do? VirtuaBroker is a cross-border payments platform that lets businesses collect money locally in one market and pay out locally in another. We handle the currency conversion, compliance, and routing so your finance team can focus on running the business rather than managing bank relationships in every country you operate in. - Who is the platform built for? Finance and operations teams at businesses that collect or pay across borders regularly — importers and exporters, marketplaces, travel operators, payroll teams, and anyone running suppliers or staff in more than one country. You do not need to be a payments company to use it. - What do I need to open an account? Your incorporation documents, proof of the registered address, identification for the people who own or control the business, and a short description of the corridors you expect to use. We tell you exactly what is outstanding rather than leaving you to guess. - How long does onboarding take? Most workspaces are live within a few business days once the documents are in. Complex ownership structures or higher-risk corridors take longer because the review is deeper, and we will tell you at the outset which of the two you are. - Do I need technical resources to use it? No. The dashboard covers the full lifecycle — deposits, conversions, payouts, and reporting — without a single line of code. The API is there when you want payments to run from your own systems, but it is an option, not a prerequisite. ### Accounts and currencies - Are the accounts opened in my own company's name? Yes. Local collection accounts are opened in your entity's registered name, not in ours and not as a sub-account of a pooled balance. Your buyers pay a domestic account belonging to your business, which is why the payment behaves like a local transfer on their side rather than an international one. - Which currencies can I collect in? We support local collection across Europe, the United Kingdom, Latin America, Africa, and parts of Asia, with more corridors opening as rails are added. Tell us where your money comes from and we will confirm what is available for your entity before you commit to anything. - Can I hold a balance in any currency you support? You can hold a balance in the major settlement currencies and in most currencies we collect in. A handful of markets have local rules that require funds to be converted or paid out within a set window, and the dashboard flags those before you receive into them. - What is the difference between holding a currency and converting it? Holding leaves the money in the currency it arrived in, so your exposure to that currency stays open. Converting fixes the rate at that moment and moves the value into another currency. Both are explicit actions in the dashboard — nothing is converted automatically without you asking for it. - Can I open accounts for more than one of my legal entities? Yes. Each entity gets its own workspace with its own accounts, balances, and permissions, and you can move between them from a single login. Reporting stays separate so each entity closes its own books. - Do my buyers see a local account or an international one? A local one. They see domestic account details in their own market and pay using the method they already use every day, at domestic cost and domestic speed. Nothing about the payment tells them the money is about to cross a border. ### Payments and timing - How long does a payment take to arrive? It depends on the corridor. Some routes settle within hours; others take a working day or two. We show you the expected timeline before you confirm each payment, and you can track progress from your dashboard. The main variable is the local clearing system in the destination country, not anything on our side. - Why is this faster than a bank wire? A bank wire hops through correspondent banks, and every hop adds a queue, a cut-off, and a fee. We collect locally at one end and pay out locally at the other, so the money moves on domestic rails in both markets and only the settlement between them is ours to handle. - What happens if a payment fails? The funds return to your balance and the order shows the reason it was rejected — usually a mismatched account name, a closed account, or a missing reference. You fix the detail and resend; you are not left calling a bank to find out what happened. - Can I schedule or batch payments? Yes. You can upload a batch of payouts, review the totals per currency before anything leaves, and schedule the run for a future date. Payroll and supplier runs are the two cases this was built for. - Can I set approval steps before a payment goes out? Yes. Roles are configurable per workspace, so the person who prepares a payment does not have to be the person who releases it, and you can require a second approval above a threshold you set. Every action is recorded in the audit log. ### Pricing and FX - How does your pricing work? We charge a transparent fee per payment and apply a small margin to the exchange rate. Both are visible before you confirm. There are no monthly platform fees, no setup charges, and no hidden costs. The price you see at the point of conversion is the price you pay. - What exchange rate do you use? We quote from live interbank rates and show the margin we apply on the same screen, alongside the exact amount your recipient will receive. The quote is held long enough for you to decide, and if it expires you get a fresh one rather than a surprise. - Are there fees my recipient will pay? No. Payouts land through local rails as domestic transfers, so there are no correspondent deductions along the way. The amount you confirm is the amount that arrives. - Is there a minimum volume to get started? There is no minimum to open an account. Pricing improves as volume grows and by corridor, so if you are moving significant amounts on a single route it is worth asking us for terms rather than taking the standard rate. ### Compliance and regulation - Are you regulated? Yes. VirtuaBroker operates under its own regulatory licences and works with regulated financial partners, providing an additional layer of compliance and security across our payment services. Our Regulatory Information page sets out the company and compliance detail behind that. - How are your funds held? Funds are held in safeguarded accounts, segregated from our own operating money, and are never lent out or used to fund our business. Balances are reconciled daily against what the platform says you hold. - What checks do you run on my recipients? Every recipient is screened against sanctions and watchlists, and payout details are validated against the destination market before the payment is released. Screening runs on every order, not only the first one, because the lists change. - What information do you need about my business? Enough to know who we are dealing with: the corporate structure, the people who own or control the entity, the nature of the trade, and the corridors you expect to use. For some corridors we also ask for evidence of the underlying transaction, such as an invoice or a contract. - Which countries or business types can you not serve? We cannot serve sanctioned jurisdictions, and there are sectors we do not onboard, including gambling, adult content, arms, and unlicensed financial services. If your case sits near a line, ask us early — a direct answer at the start costs you less than a rejection after onboarding. ### Security and the platform - How is my account secured? Every account is protected by two-factor authentication, and we enforce role-based access so you control exactly who on your team can view balances, initiate payments, or approve transactions. All data is encrypted in transit and at rest, and we maintain audit logs for every action taken on the platform. - Do you have an API? Yes. A REST API with webhooks covers accounts, quotes, orders, payouts, and reconciliation, so payments can run from your own systems end to end. The documentation and a sandbox are available before you sign anything. - Can I connect this to my accounting software? You can export statements and transaction reports in the formats accounting systems expect, and the API exposes the same data if you prefer to sync it automatically. Every entry carries the reference you sent it with, so reconciliation is a match rather than a hunt. - What support do I get? A named contact who knows your corridors, reachable by email or on a call, plus a support team for day-to-day questions about payments in flight. You are not routed into a queue and asked to explain your setup from scratch each time. - What happens to my data? We process it to run your payments and to meet our regulatory obligations, and for nothing else. We do not sell it or share it for marketing. Our Privacy Policy sets out what we keep, for how long, and how to ask for a copy or a deletion. ## Legal documents - https://virtuabroker.com/aml-kyc-policy/ — AML / KYC Policy - https://virtuabroker.com/complaints-procedure/ — Complaints Procedure - https://virtuabroker.com/cookies-policy/ — Cookies Policy - https://virtuabroker.com/information-security-policy/ — Information Security Policy - https://virtuabroker.com/regulatory-information/ — Regulatory Information - https://virtuabroker.com/privacy-policy/ — Privacy Policy - https://virtuabroker.com/terms-conditions/ — Terms & Conditions - https://virtuabroker.com/risk-disclosure/ — Risk Disclosure - https://virtuabroker.com/disclaimer-no-financial-advice-statement/ — Disclaimer / No Financial Advice Statement ## Key pages - https://virtuabroker.com/ — What VirtuaBroker is and how it works · Español: https://virtuabroker.com/es/ - https://virtuabroker.com/payment-platform/ — The VB Payments Platform dashboard · Español: https://virtuabroker.com/es/plataforma-de-pagos/ - https://virtuabroker.com/api/ — The cross-border payments API · Español: https://virtuabroker.com/es/api/ - https://virtuabroker.com/industries/ — Solutions by industry · Español: https://virtuabroker.com/es/industrias/ - https://virtuabroker.com/industries/import-export/ — Cross-border payments for import-export businesses · Español: https://virtuabroker.com/es/industrias/importacion-exportacion/ - https://virtuabroker.com/industries/payroll/ — Cross-border payroll payments for global teams · Español: https://virtuabroker.com/es/industrias/nominas/ - https://virtuabroker.com/industries/travel/ — Cross-border payments for travel and tourism operators · Español: https://virtuabroker.com/es/industrias/viajes/ - https://virtuabroker.com/industries/remittance/ — Remittance payment infrastructure and API · Español: https://virtuabroker.com/es/industrias/remesas/ - https://virtuabroker.com/case-studies/ — Customer stories · Español: https://virtuabroker.com/es/casos-de-exito/ - https://virtuabroker.com/europe-to-latam/ — Built for Instant Transfers from Europe to LATAM · Español: https://virtuabroker.com/es/europa-a-latam/ - https://virtuabroker.com/europe-to-india/ — Powering Crypto On-Ramps from Europe to India · Español: https://virtuabroker.com/es/europa-a-india/ - https://virtuabroker.com/cafe-aromas/ — How Aromas pays coffee suppliers, simplified · Español: https://virtuabroker.com/es/cafe-aromas/ - https://virtuabroker.com/about/ — Company, entities, and regulation · Español: https://virtuabroker.com/es/nosotros/ - https://virtuabroker.com/security/ — Security and compliance controls on every transaction · Español: https://virtuabroker.com/es/seguridad/ - https://virtuabroker.com/contact/ — Talk to the team · Español: https://virtuabroker.com/es/contacto/ - https://virtuabroker.com/faqs/ — Frequently asked questions (English only) - https://virtuabroker.com/blog/ — Blog: guides and explainers on cross-border payments (English only)